본문 바로가기 주메뉴 바로가기 사이트정보 바로가기

Various Business Solution Customizing,
TELESTAR RS IPCC Solution Service

IPCC CLOUD SERVICE

  • HOME
  • SERVICE
  • IPCC CLOUD SERVICE

Build solution based on users reflecting on the requirements in the perspective of user

TELESTAR’s IPCC CLOUD SERVICE is

based on the solution built mindset based on users reflecting on the requirements of users that used various call center system for over 10 years by CNTTECH.

While considering various environment of client, 3 service levels were composed, and the service was composed where client selects the service.

Stability and maintenance support system of the already verified product at the call center of over 70 dine out companies in Korea were acknowledged. Alliance with Korea’s biggest shopping mall host brand Café 24 and Korea’s foremost SOHO Shopping mall are supplied with TELESTAR IPCC CLOUD Service. Our system made contributions in the sales of shopping malls.

Do not lose the opportunity to meet the best IPCC CLOUD SOLUTION with amazing price!!

Solution Service Description of Function
Platinum Gold Silver
TS IP-PBX O O O Connect SIP Internet line per each mobile carrier
TS IP-REC O O O Provide web-based manager page and provide call recording (initiating recording) search, and download.
TS Call Report O O O As a result of issue handling, provide web-based manager page
TS IP-CTI M/W O O X Issue distribution when using soft phone/ Consultation for consultation status function Group (Cue group/link group) and real-time group can be changed
TS SoftPhone O O X Call control and Consultant Status Management Function
TS IP-IVR(Basic IVR) O O X Provide basic(1 depth) Call scenario
TS IP-I_IVR(Intellectual IVR) O X X Provide intellectual distribution call scenario, provide call scenario/customizing specialized to client
TS Statistic S/W O X X As a result of issue handling, real-time monitoring
Cloud Cost /Monthly Line 150,000 /Month 100,000 /Month 70,000 /Month VAT separate, negotiate price on more than certain line
Solution Service
Platinum Gold Silver
Description of Function
TS IP-PBX O O O
Connect SIP Internet line per each mobile carrier
TS IP-REC O O O
Provide web-based manager page and provide call recording (initiating recording) search, and download.
TS Call Report O O O
As a result of issue handling, provide web-based manager page
TS IP-CTI M/W O O X
Issue distribution when using soft phone/ Consultation for consultation status function Group (Cue group/link group) and real-time group can be changed
TS SoftPhone O O X
Call control and Consultant Status Management Function
TS IP-IVR(Basic IVR) O O X
Provide basic(1 depth) Call scenario
TS IP-I_IVR(Intellectual IVR) O X X
Provide intellectual distribution call scenario, provide call scenario/customizing specialized to client
TS Statistic S/W O X X
As a result of issue handling, real-time monitoring
Cloud Cost /Monthly Line 150,000 /Month 100,000 /Month 70,000 /Month
VAT separate, negotiate price on more than certain line